Eluxaro customer care

Track Your Order

Enter your order details below to see the latest status.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Where to find your details

Your order ID is in your order confirmation email (for example, #1024). Use the billing email you entered at checkout.

Good to know

  • Orders are processed within 1–2 business days, then usually arrive 5–7 business days after dispatch.
  • Once your order ships, we’ll email you a tracking number from our courier.
  • Tracking can take 24–48 hours to show its first update — that’s normal.

Still can’t find your order? Email support@eluxaro.com with your order number and we’ll check for you.